CarolinaConnect is participating in the Lifeline program, a federal benefit program aimed at assisting low-income households with internet. For qualifying households with a demonstrated financial need and for a limited time, the Federal Communication Commission (FCC) will lower the cost of internet by providing a monthly credit.
How it works
For eligible, low-income households, Lifeline will provide one household credit of $9.25 per month toward CarolinaConnect’s fiber optic internet service. The FCC sends the credit funds to CarolinaConnect. Then, CarolinaConnect applies the credit directly to an eligible customer’s account.
Am I eligible for Lifeline?
To qualify for Lifeline, you must have a household income at or below 135% of the Federal Poverty Level or you or someone in your household receive benefits under one of the following federal programs:
How to apply
CarolinaConnect does not determine if you qualify. The National Verifier determines your eligibility to receive a Lifeline credit. Apply online for Lifeline through the National Verifier customer portal or download a paper Lifeline Application from National Verifier and mail it to the provided address on the application.
Need additional help? Visit the Lifeline website for more information or contact the Lifeline Support Center at (800) 234-9473 or LifelineSupport@usac.org.
IMPORTANT: When completing the National Verifier form, you must use the same information as the CarolinaConnect account holder by using their legal name. You must take and retain screenshots of your Lifeline Application and a screenshot of your Lifeline Application ID. These screenshots must be submitted with the CarolinaConnect Application and are required for CarolinaConnect to collect the credit toward your internet service.
Those who have been deemed QUALIFIED for Lifeline by the National Verifier, apply online now to CarolinaConnect using the application below OR you may print the CarolinaConnect application and mail to CarolinaConnect, P.O. Box 1667, Lexington, SC 29071
IMPORTANT: You are required to submit screenshots of your Lifeline Application and a screenshot of your Lifeline Application ID (from the National Verifier form) with your CarolinaConnect online or mail in Application.